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FAQs

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Is VoIP just for the tech savvy?

No. Over 100,000 people are using VoIP in Australia everyday including doctors, cafés, families and other non-tech savvy people. It’s easy to use and we provide the necessary training.

By | May 21st, 2016|

Is VoIP just a fad or is it the future?

With its features, adaptability and cost savings, VoIP phones are here to stay. VoIP is easily updated to the latest versions of software, giving you access to the newest technology available – keeping you a [...]

By | May 21st, 2016|

What are VoIP’s conferencing capabilities?

VoIP conferencing allows for the creation of virtual meeting spaces. It often integrates voice and web conferencing that merges voice with content such as presentations and other communication modalities such as instant messaging. Advanced features [...]

By | May 21st, 2016|

What differences are there between making a local call and a long-distance call?

In terms of technology or how you dial the number, there are no differences. Rates for long-distance calls are charged at a flat rate of 9 cents, the same as making a local call.

By | May 21st, 2016|

How good is the VOIP voice clarity?

It is now the quality of a traditional landline phone and sometimes even exceeding that level. The quality of VoIP voice has dramatically improved over the last few years.

By | May 21st, 2016|

What are the useful features of VOIP?

There are about 70 different features that VoIP offers. You can view a detailed listing of the most popular features under Call Features.

By | May 21st, 2016|

How does one make or receive a VoIP phone call?

With a phone-based system you would us VoIP the same way you use a regular landline. With a computer-based service, you can call using a headset with a microphone plugged into your computer.

By | May 21st, 2016|

If the internet connection is down, what happens to incoming calls?

The Voiteck solution automatically defaults to your PSTN (Public Switch Telephone Network) lines, other numbers will default to your voicemail.

By | May 21st, 2016|

Do I need to have my computer on to make phone calls?

No. You only need to have your DSL / ADSL on to make and receive calls.

By | May 21st, 2016|

What is the technical overview of VoIP?

VoIP stands for Voice over Internet Protocol which refers to calls that traverse networks using Internet Protocol. The voice stream is broken down into packets, compressed and sent toward its final destination by various routes [...]

By | May 21st, 2016|
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