Call Features and Comparison

Call Features

Voiteck’s customers can enjoy a suite of free calling features which they previously had to pay for, such as: voicemail, caller ID, conferencing calls and many others. Voiteck also offer more advanced call features such as voicemail messages being emailed for easy playback and referencing. Plus you can click to call contacts directly from Outlook ‘Click-to-Dial’ and even obtain extra numbers ‘Virtual Numbers’, so you can contact commuting staff at no cost.

These features increase workplace efficiency, as staff members are able to answer their calls no matter where they are with ‘find me-follow me’ capabilities, as phone tag is reduced. A survey conducted by Sage Research showed an increase in productivity of up to 3 hours per week for each staff member!

The most popular features used today are:

	TRADITIONAL AND VoIP CALLS By combining VoIP with traditional calls, you can save money and have a feature-rich telephony solution.		RECORDING AND TRAINING FEATURES You can record calls plus use other features to monitor and train staff easily.
	MULTIPLE DEVICES Full integration with mobile phones, remote workers and IP devices, enables workers to stay connected even while on the move.		CLICK-TO-DIAL Click-to-dial allows you to click a number on your computer screen in programs such as Microsoft Outlook to initiate a call, saving you time.
	CALL QUEUES With call queues; you can be assured that inbound calls are managed efficiently.		SCALABILITY Whatever the size of your business, as a single or multiple location – the system can be fully scaled to meet any future requirements.
	PRESENCE Your employees can access all staff communication status to view information such as who is available or who is on a call, plus much more!		UNIFIED MESSAGING Stay connected with voicemail messages delivered to your inbox, which you can view on your mobile to keep you in touch even when you’re out of the office.
	FUNCTIONALITY SMEs can now experience a state-of-the-art telecommunications system with built in functionality, without high costs.		SUPPORT Voiteck has the best team of professionals to support your business. We are here to help, we care and will never let you down.
	DISASTER RECOVERY The Voiteck solution provides full disaster recovery with multiple failover options to ensure your voice communications are never down.		REMOTE WORKING Working from home, interstate or overseas, the Voiteck solution will provide functionality to support your business.

Comparison

Traditional Phone Service vs. Voiteck Telephone Solution

When you’re thinking about whether it’s time to switch your office telephone system from a traditional land line system, to a IP Telephone System, there is one benefit that stands out further than the rest, and that is the significant reduction in cost.

Not only are call rates far more economical than that of traditional service providers, but you’ll find that there is a suite of call features that Voiteck offer to our customers at no additional charge. Features such as: conference calling, V-mail to email, call waiting, call forwarding, click-to-dial and many more are often an additional cost charged to the users of  traditional land lines.

VoIP not only offers cheap Local, STD and International call rates, but you’ll find there is included features such as V-mail to email, click-to-dial and telemarketer blocker as well.