VOIP Phone systems
Voice over Internet Protocol or VOIP is a technical solution that utilises internet technology rather than traditional analog voice systems such as the public switched network. VOIP Phone systems are inherently more productive for business communcation.
There are a number of advantages to this approach for voice communications
Internet technology is higher density
Rather than using a dedicated telephone line as analog calls do, several VOIP communications can readily share the same physical line concurrently so effectively reducing the costs.
Repurpose internet infrastructure
Similarly VOIP does not require telephonic switching infrastructure to connect 2 callers together, but breaks the speech into IP fragments or ‘frames’ which propagate across IP infrastructure and reassembled by the receiver at the other end. This is the identical network used for a diverse range of other IP communications such as browsing the internet, retrieving emails etc.
Typically the IP network is lower cost than the public switched network. Telcos have even been migrating their voice communications across to digital platforms to take advantage of these cost reductions – so why shouldn’t you ?